System Operational GeM Registered · Category: Artificial Intelligence / Big Data / Analytics
§ 08 · Resources

Documentation & downloads.

Everything a technical evaluator, administrator or procurement team needs — architecture and API documentation, deployment runbooks, training, and answers to the questions that come up most.

§ 08.2 — Downloads

Procurement-ready artefacts.

Datasheets, brochures and compliance material formatted for evaluation committees and technical due diligence.

§ 08.3 — Training & Enablement

Get teams productive fast.

A standard 2-day programme delivered on-site or virtually, plus self-paced material and role-based certification.

T / 01

On-Site Training

Instructor-led sessions at your premises.

T / 02

Virtual Training

Live remote sessions for distributed teams.

T / 03

Self-Paced

Recorded modules and hands-on labs.

T / 04

Training Materials

Admin, analyst and developer workbooks.

T / 05

Certification

Role-based certification tracks.

T / 06

Admin Enablement

Operations, tenancy and audit walkthroughs.

T / 07

Developer Enablement

API, SDK and integration onboarding.

T / 08

Executive Briefings

Value, governance and roadmap sessions.

§ 08.4 — Frequently Asked

Questions procurement teams ask.

The most common licensing, deployment and support questions, answered up front.

Q1

How is VivekAI licensed?

Per-user subscription, for a term of up to three years, delivered as an electronic licence. Unlimited patches and version upgrades are included within the support period. See the pricing page for full terms.

Q2

Where can it be deployed?

On-premises, private, public or hybrid cloud, and at the edge. Air-gapped and sovereign deployments are supported for government and defence estates. See deployment options.

Q3

Is data kept in-country?

Yes. On-premises and sovereign deployments guarantee data residency, and the product carries 100% local content (MII) with country of origin India.

Q4

What support is included?

Unlimited patches and upgrades within the support period, business-hours to 24×7 SLA depending on edition, and installation of up to 10 days covering readiness, configuration, UAT and production.

Q5

Which languages are supported?

A multi-language user interface, including Indian regional languages, and multilingual generative-AI assistants.

Q6

How do I procure it?

VivekAI is registered on the Government e-Marketplace (GeM) under Artificial Intelligence / Big Data / Analytics. Contact the solutions team for a scoped quote.